New press release from Frost & Sullivan discusses the importance of staff management when working offshore:
“Outsourcing is a continuous process where a conducive environment having a free-flow of information between the home office and offshore staff is critical to avoid cost overruns and project delays,” says Frost & Sullivan IT Consulting Analyst Jarad Carleton.
Multiple time zones complicate the issues surrounding successful completion of outsourcing projects, especially while struggling to meet important project deadlines.
Establishing realistic timelines and performance metrics would allow companies to monitor progress at regular intervals and ensure on-schedule project completion.
Additionally, stringent service-level agreements ensure compulsory adherence to projected cost savings.
Read the entire Frost & Sullivan Press Release [sorry, linked page no longer available].